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Frequently Asked Questions
How long does shipping take for my order?▼
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package departs our warehouse.
What is the return policy at Empress Clothing?▼
We offer a 30-day return window for all unworn items with original tags. Simply visit our online portal to initiate your return and print a prepaid shipping label.
Which payment methods do you currently accept?▼
Empress Clothing accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna for interest-free installments at checkout.
How do you ensure the quality of your garments?▼
Every piece undergoes a multi-point inspection process. We source premium fabrics and partner with ethical manufacturers to ensure your clothing maintains its shape and color over time.